Privacy Policy AYCC
Last updated: 30 December 2025
1. Identity and contact details of the Data Controller
The Data Controller of personal data is:
HI-TECH RESEARCH & CONSULTING EOOD
(trading as All You Can Cloud – AYCC)
Registered office: str. K. Roncevski 6, 9000 Varna, Bulgaria
VAT No.: BG10398568
Email: info@allyoucancloud.com
Website: https://allyoucancloud.com
2. Scope of this Privacy Policy
This Privacy Policy describes how AYCC processes the personal data of users who visit the website or interact with AYCC through online forms, electronic communications, or pre-contractual and contractual relationships. This Privacy Policy does not govern the processing of personal data carried out by Customers within their own installations of AYCC products in Self-Hosted mode, for which Customers act as independent data controllers.
3. Categories of personal data processed
3.1 Data voluntarily provided by the user
AYCC may process the following personal data voluntarily provided by you:
- first and last name (if provided);
- email address;
- any additional information entered in contact forms or support requests.
3.2 Technical and navigation data
While browsing the website, AYCC may process:
- IP address;
- technical information strictly necessary for the operation and security of the website.
AYCC does not collect telemetry data from products installed at Customers’ premises.
3.3 Analytics data
AYCC collects aggregated statistical data on website usage through analytics cookies, in order to monitor traffic and understand how users interact with the website (for example, pages visited or actions performed).
Such data does not allow direct identification of users and is not used for profiling anonymous users.
4. Purposes of processing and legal basis
Personal data is processed for the following purposes:
a) Contact and information requests
To respond to requests submitted through contact forms or direct communications.
Legal basis: performance of pre-contractual measures (Art. 6(1)(b) GDPR).
b) Contractual relationships
To manage relationships with Customers, partners, and suppliers.
Legal basis: performance of a contract or pre-contractual measures (Art. 6(1)(b) GDPR).
c) Legal and fiscal obligations
To comply with legal, accounting, and tax obligations.
Legal basis: compliance with a legal obligation (Art. 6(1)(c) GDPR).
d) Website security and proper functioning
To ensure website security, prevent abuse, and guarantee proper functioning.
Legal basis: legitimate interest of the Data Controller (Art. 6(1)(f) GDPR).
e) Statistical analysis
To analyze website usage in aggregated form and improve content and functionality.
Legal basis: user consent, expressed through the cookie banner.
f) Informational and promotional communications
To send updates and promotional communications only to users who have voluntarily provided their contact details and given explicit consent.
Legal basis: consent of the data subject (Art. 6(1)(a) GDPR).
AYCC does not carry out profiling or behavioral tracking activities on anonymous website users.
Any marketing or remarketing activities are carried out exclusively with respect to identified users who have given their consent.
5. Nature of data provision
Providing data for contact, contractual, and security purposes is necessary. Failure to provide such data may prevent AYCC from delivering the requested services. Providing data for marketing purposes is optional and refusal does not affect access to services.
6. Data retention period
Personal data is retained for a maximum period of 6 months, unless:
- a longer retention period is required by law; or
- data is necessary to establish, exercise, or defend legal claims.
Data processed for accounting and tax purposes is retained for the period required by applicable law.
7. Data recipients
Personal data may be processed by:
- authorized personnel of AYCC;
- service providers acting as data processors (hosting, email, CRM, communication tools), bound by contractual confidentiality and data protection obligations;
- competent authorities, where required by law.
AYCC does not sell or transfer personal data to third parties for commercial purposes.
8. Transfer of data outside the European Union
Where personal data is transferred outside the European Union, AYCC ensures that appropriate safeguards are in place, including adequacy decisions or Standard Contractual Clauses approved by the European Commission.
9. Security measures
AYCC implements appropriate technical and organizational measures to protect personal data against unauthorized access, loss, destruction, or unlawful disclosure.
10. Data subject rights
You may exercise at any time the rights provided for under Articles 15–22 GDPR, including:
- access to personal data;
- rectification or erasure;
- restriction of processing;
- objection to processing;
- objection to direct marketing;
- data portability;
- withdrawal of consent at any time, without affecting the lawfulness of processing prior to withdrawal;
- lodging a complaint with a competent supervisory authority pursuant to Art. 77 GDPR.
Requests may be sent to: info@allyoucancloud.com
11. Changes to this Privacy Policy
AYCC reserves the right to amend or update this Privacy Policy at any time. Changes will be published on this page with an updated revision date.