Overview
Bring together website chat, email, social networks and messaging into one shared environment. Enable your team to respond faster, collaborate better and deliver a consistent customer experience.
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One flow for every client interaction
Every channel your clients use to reach you, website chat, email, social networks and messaging flows into one shared environment, so nothing gets lost between tools. Your team sees the full conversation history in one place, can respond faster, and can hand off or collaborate on a conversation without switching platforms, keeping the experience consistent no matter which channel a client picks.
- +Integrated website chat
- +Centralized email management
- +Social channels and messaging in one flow
- +Real-time team collaboration
- +Consistent customer experience across every channel
Individual modules
Client Hub
From a first message to a resolved request, Client Hub keeps every client conversation in one connected flow.
